Frequently asked questions

Not in this MVP. Tracking, costume, projection and lighting modules are configured and simulated inside the platform. Physical control is enabled only when the corresponding integrations and secure communication systems are implemented for your venue. Every simulated reading is labelled as simulated.

No. The tracking module is built to be integration-ready for professional tracking systems, but no tracking vendor is connected by default. You configure zones, performers and calibration records now, and hardware can be connected later without rebuilding your productions.

Yes. The platform supports multiple administrators with identical administrative permissions. There is no super administrator, no primary account and no restricted secondary admin. The only safeguard is that the last active administrator cannot be demoted or deleted.

Yes. Administrators use the same dashboards, projects and studios as every other account, and can subscribe to a plan themselves. Administration is an additional area, not a replacement workspace.

Checkout is a simulated payment system. It creates a transaction record, an invoice and an activated subscription so the full flow can be completed, and it clearly states that no real money is charged. No real card details are collected or stored.

Yes. Lumina AI is connected to a live language model through the platform and answers within your project context. If the AI service is unavailable, the assistant reports the error instead of inventing a response.